Free shipping and returns

Shipping policy

Shipping Policy

Last Updated: October 1, 2026

At Naveenium, we are committed to delivering your order safely and on time. Please review the following shipping information before placing your order.

1. Order Processing

Orders are typically processed within 1–3 business days after payment is confirmed.

Orders placed on weekends or public holidays will be processed on the next business day.

Once your order has been shipped, you will receive a confirmation email or message with your tracking information, where available.

2. Delivery Time

Estimated delivery times may vary depending on your location and the courier service.

  • Pakistan: Approximately 3–7 business days

  • International Orders: Approximately 7–15 business days

Please note that delivery times are estimates and may be affected by courier delays, weather conditions, public holidays, customs clearance, or other circumstances beyond our control.

3. Shipping Charges

Shipping charges, if applicable, will be displayed at checkout before you complete your purchase.

From time to time, Naveenium may offer free shipping promotions or special shipping offers. Any applicable offer will be clearly mentioned on our website.

4. Order Tracking

Once your order has been dispatched, we may provide you with a tracking number.

You can use the tracking information provided by us or the relevant courier service to check the status of your shipment.

Please allow some time for tracking information to become active after your order has been shipped.

5. Incorrect or Incomplete Address

Please make sure that your shipping address, phone number, and other delivery details are correct before completing your order.

Naveenium is not responsible for delays or failed deliveries caused by an incorrect, incomplete, or inaccurate shipping address provided by the customer.

If you notice an error in your shipping information, please contact us as soon as possible after placing your order.

6. Delayed or Lost Packages

While we work with reliable shipping providers, unexpected delays can sometimes occur.

If your order appears to be delayed or lost, please contact us with your order number so we can assist you.

Once a package has been handed over to the courier, delivery delays caused by the courier are outside Naveenium's direct control.

7. Damaged Packages

If your package arrives visibly damaged, please contact us as soon as possible and provide photographs of the package and the product.

We will review the situation and assist you according to our applicable return/refund policy.

8. International Shipping

For international orders, additional customs duties, taxes, import fees, or other charges may apply depending on the destination country.

Any such charges are generally the responsibility of the customer unless otherwise stated by Naveenium.

Customs processing may also cause additional delivery delays.

9. Contact Us

If you have any questions regarding your order or shipping, please contact us through the contact information provided on Naveenium.shop.

Please include your order number when contacting us about an existing order so we can assist you more efficiently.

Thank you for shopping with Naveenium.